Have a question? Check our FAQs or ask our friendly team

P. +64 22 327 8510

If we cancel the trip, we refund in full at the time affected. If you cancel within 24 hours of departure, no refund. If you cancel prior to 24 hours before departure, full refund. For more detail see our full Terms and Conditions here.

If the weather is not suitable for us to operate and you cannot reschedule your trip we are happy to provide a full refund.
We’re an open deck boat. However, when our sails are up, you can choose to sit under the shade they create or in sun depending on your preference.
Yes, downstairs in the cabin is a private marine toilet, with plenty of privacy to get changed.

Bring sunglasses, a hat, swimwear and towel, sunblock, a warm jacket and a drink bottle.

 

Yes, we have dry bags for personal items and there is some storage onboard for bags. Please bring only what you need.
Only if you want to. Our boat has lots of sheltered spots to sit away from the wind and sea spray.

Our child price is for children 13 years and under. Infants (0-2 years) are free.

 

Our boat is suitable for all ages and we provide life jackets for infants or children.
Yes, we can take passengers up to 100 kg/person.
No. Many of our guests choose not to swim, and are happy relaxing in a comfy beanbag and watching the marine life while we are at anchor.

Highly unlikely. A catamaran is the best boat for anyone who experiences sea-sickness as it doesn’t sail on a lean or roll in the swell. Our boat is very comfortable and we rarely get seasick passengers.

 

Absolutely! Our crew love to get guests to take the helm, and share their love of sailing.
Yes, we provide masks and snorkels (not fins). If sea conditions allow, we offer the chance to snorkel in the marine reserve near Hahei.

During summer parking is at a premium, so give yourself plenty of time to find a park. There is parking at Flaxmill Bay beach, down Homestead Lane and at Ferry Landing (5 min walk). Another good parking spot is near the ford (see here).

 

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